Customer Testimonials

Hi Patrick
Just wanted to say thank you again, i love my car and that couldn’t of happened if you had not held onto it for me.
You have a lovely family business and if ever i come across a mini lover i will send them your direction.

Kind Regards



Hello Patrick,

First off, can I just say what a pleasure it was to meet you and your family/staff whilst purchasing a Mini Countryman from yourselves. The car was exactly how it was described and the pictures on your website totally reflected the condition of the car, in actual fact, I was more impressed when I saw the car. My wife and I have now completed several jou
eys in the Mini and are enjoying it immensely. You have made buying a car an absolute pleasure for my wife and I and I just wanted to say thank you. My son (who accompanied us when we visited your showroom) was so impressed with your welcoming approach and your level of professionalism has said he will be retu
ing to see you soon to buy his own Mini!

Many thanks
Kindest regards
Mr D M Thompson


Dear James

Brilliant company to deal with - family run, honest, professional and friendly. Nothing was too much trouble and they went above and beyond the call of duty when we purchased a mini for our Son. We would buy another car from them without even going to the showroom, the quality of their cars are outstanding.

Lisa Foster
Hello Patrick

Apologies for not getting in touch earlier, it's been a day of back to back meetings.
I'll be looking at finances tomorrow so will contact you again tomorrow night if I can make the numbers work. Once again, many thanks for your time and help last night, your customer service is superb.

Kindest regards


Hi Patrick,

Many thanks for a all your help and supplying a magnificent car. My only challenge is that my wife now wants to drive it all the time..

It has been a pleasure dealing with you and the team at UKI. I was very impressed with your customer service and the customer experience.

Many thanks again.


Absolutely love the car and it was definitely worth the wait. I'd like to thank you for your help throughout, I really appreciate it.

All the best Ross
Hi James,

Thank you so much for all your support we really appreciate it. It’s not just a good car that make a company stand out it’s the customer service that people like you guys provide that makes people come back. So thank you once again.

Dear Patrick,

I just wanted to let you know how much I am enjoying driving my lovely Mini Roadster [ Bluebell]. I was unwell over the weekend, and so today [ Tuesday ] was the first time that I have been able to take her out for a drive. She is a lovely car, and I am so chuffed to have bought her!

I wish you well with your business, as you have some gorgeous cars for sale, and have already recommended UKI Sudbury to some of my friends.

Thank you for such a professional and stress - free car buying experience, and for making us feel so welcome. John is hoping one day to buy his next car from you as well!

Kind Regards,
Good evening James,

We arrived home around 16:30 and the mini performed very well . In this day and age we are quick to complain and slow to praise. I would like to say your attention to detail is without fault , Thank you for a pleasant experience you and your Dad have made Sally's day .

Thank you
Best car sale service ever received

Amazing, responsive and professional service. Patrick went out of his way to find a car for me that matched my requirements without even asking him to do so. He then promptly organised photos/videos, negotiated a great price, organised the finance and then delivery. The most hassle free car buying service ever received. Definitely recommend.

Chris M
Outstanding Service

Very helpful and honest, will ensure you get the car you want right down to the finer details. Fantastic communication via any medium meaning always contactable and very responsive. Will definitely only purchase with UKI in the future, have never been treated so well by any other dealer.

Helen T
Dear Wendy

Absolutely excellent...........
Top, top, top, top blokes: and the lady ain't bad either!

Darren F
Thank you guys and mum for our beautiful car , thanks for being so patient and making the hole process easy for us, my wife and I would recommend you guys to any body who wants to buy a lovely car in professional but relaxed way .

Thank you
Leo & Denise


Mercedes E63 Estate
The service and communication I have received from yourselves has been the best I have ever received from a motor dealer....

The whole process has been utterly seamless...

Thank you once again...

James Barker
Dear Patrick & James

I wanted to thank you both for selling me such a wonderful car! Its been brilliant and I was also bowled over by your brilliant service so thanks so much, as i said I'm a car photographer and really think your shots show her off in a brilliant light.

Laurens Parsons
RAC Customer review :
Everyone at the family run firm of UKI (Sudbury) was delightful to deal with and obviously prepared to go the extra mile in trying to make the purchase of my car as easy as possible. If only all car dealers were run like this. I would recommend them unhesitatingly to anyone. If they have the right car, I shall probably buy my next car from them.

Mr Rawlins
Hi Patrick,

Both my wife and I are delighted with the car. It's lovely to drive, looks fantastic and packed with cool driver aids. I was particularly impressed with the exterior, it was faultless and the presentation of the car looked brand new. I must say James was excellent and really made us feel comfortable, taking time to explain all the main features before we left. He made the entire buying process smooth and easy, getting us away promptly to collect our two (very excited) children from school.

I hope our Mini Countryman was to your satisfaction and I very much hope we can do business in the future.

All the best
RAC Customer review :
James and his colleagues were most helpful and obliging. They did everything we asked of them and honoured all that we agreed . The car was presented to us in excellent condition when we collected it and we would certainly do business with them again

Hi Patrick,

Thank you both for a great service, the car looks amazing and feels great, I am sure I will be contacting you again in the near the future when i am ready to upgrade.

Take care for now.

Thanks James for going that extra mile.
Delivering the car to me in epsom... with quick turnaround.. it's the best car we've had, a top as spec example of a mini countryman, in black with great extras and in top condition...keiley is loving it...... Carl

Hi James & Patrick
Thank you for all your help and our beautiful BMW X5..Was soooo worth the wait, thank you for changing the Plates and the Ceramic coating..through all the rain & dust storms on our drive home..not a mark on her!! You will be highly recommended to everyone we know wanting a quality car and a 1st class buying experience
Thank You very Much
Yvonne (Norfolk)

Just wanted to say how pleased I am with my mini countryman bought recently from you. Thank you for all you did.
I really found UKI such an excellent company to deal with, and I will come back to you in the future. I have recommended you to others already!
Many thanks
Louise (Norfolk)

Boy's I have to say well done and a big thank you.
I did not realise how easy it was going to be to import a Discovery to Africa, you both have been amazing and the car has arrived safe and sound, and as accurately described.
We will have no hesitation recommending your company to our friends and clients here in Kenya, where the demand for such vehicles are in high demand.
We will be in touch, Take care
Ayanda (Kenya)

Dear Patrick,
Thank you so much for delivering my new car all the way to Manchester very much appreciated, you made the whole buying process such a breeze and the car is even better in the flesh.
I must say I was a little sceptical about the paint protection but I must agree it is an amazing product, the car looks amazing and is so easy to wash, I would like it applied to my wife's car, can you confirm if there is an approved installer in my area?
Thanks again for a 1st class service and pass on my thanks to James and Andy

thank you so much to you and James for such a professional service that’s hard to find nowadays. The car is great! And looks lovely with the ribbon on top.
You saved me so much hassle with the smoothness of purchase and delivery.
A pleasure to do business with you.
Merry christmas and good health and fortune for the new year.

Good Afternoon James
Thank you and the team at UKI for your great service and helpfulness in the purchase and all aspects of buying my new car, it very refreshing to know that there is a professional outfit like yours to deal with still out there .I will defiantly be giving you a call when I change my car again a will gladly recommend you to all I can in the future. Thanks Again
Kind Regards Peter
Cranborne Dorset

Hi Patrick,
The cars great! I love it!! it's everything I wanted, and more, thank you so much for the great service you have given me, and I'll defiantly be recommending you to everyone I know, thanks again, and all the best

Hi James / Patrick
I like to thank you sincerely for the service you provided me, in getting my Discovery repaired, I am truly impressed by your kindness and professional attitude.
I think the the UK Land Rover Franchise dealers should take a "leaf out of your book", and show more willingness to help and assist their customers, when it comes to buying a vehicle and after sales service. When I came to pick my car up, I spoke to Patrick, and explained to him about my experiences with dealing with you, and how happy I was with the service I received. As I said to Patrick, I have tried to find a "good, knowledgable Land Rover Garage" in the Midlands, but have not found one yet, however , since dealing with you and the good garages you use and know, I am willing to bring my car to you for all its services and repairs, even, if it means travelling the long distance, if the job is done well, then I am prepared to travel any distance.
I do hope I can continue to do business with you, as, next year, my car is due a cambelt change and service, and hope I can get it done by you.
Again thank you ALL again very much.
Kind regards

Dear James / Patrick
Thanks again for attending to the slight issue regarding the Land Rover, it is very reassuring to know I am dealing with a genuine garage and will certainly look to purchase my next vehicle with yourselves when the time comes.
Kind regards
Dominic (Norfolk)

Dear James
Thank you ever so much for your attention with me on Saturday, I'm sorry we took so much of your time but your help and assistance was very much appreciated.
It was very nice to be able to see the various models and ranges all in one place it made it so easy for us to compare.
I think we have made the right choice with the SE model as we discussed the sun roof was not an ideal option for us given that our two dogs travel with us everywhere and its important that we keep the inside cool.
Once again thank you very much for your help.
Kind regards
Jenny (Kings Lynn).

Dear UKI
Just a line to says thank you for efficient service with the our above purchase and thanks to all concerned.
Roger (St Neots)

It was kind to meet us out of hours, we appreciated the time you gave me to consider the car and patience with me during all my questions. We shall certainly recommend you, and the Cars great by the way. Thank you.
Emma (Edwardstone)

thanks for being very helpful and explaining the detail of the car, It made a change for a salesman not to be pushy but very polite throughout the whole process and made buying our new car from UKI (Sudbury) Ltd a pleasure, thank you for your help and the car is beautiful.
Christine (Norwich)

Dear Patrick
A great selection of cars, thank you for showing us the Fiat 500, we had not considered this car before and find it a delight to drive and park. Thanks for the great after sale service following my "Blond moment" with the alarm!
Linda (Haverhill)

Hu James
Just to let you know we got home fine after a long drive back, the M25 was once again a carpark for over an hour. The journey was however enjoyable given that the car drove lovely, and the TV tuner came in handy. Thank you for your patience and 100's of questions, we will be happy to recommend you to our friends, great service
Ian (Seven Oaks)

Dear James,
Thank you for making the purchase of my New Discovery such and easy process. I think the car looks great with the added side steps and light guards, I'm glad I went for these after all. Anyway, thanks again for all your help and especially the help with my number plate change, well worth the wait.
Kelvin (Thetford)

Thank you for sorting out my incredible car, I have been looking for this car (with the sun roof) for over a year now.
Your very professional manor and the way you completed the sale for me made the whole buying experience a pleasure, I certainly won't hesitate contacting you again in the future.
Thanks again
Best wishes Chris

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