Customer Testimonials

Purchased a Mini Countryman from UKI on the 27 Feb 2024.My Partner is really pleased with the Vehicle and its running well.Had a slight problem with the tyre pressure light but UKI were able to advise me on the Reset process.I would use this company again.Kind Regards Peter
Peter Ord, 11 Mar 2024
 
I bought four cars from Uki Sudbury in the last few years and service is excellent.
Marco Cruz, 04 Mar 2024
 
I came across this company purely by chance and how lucky for me that I did I cannot fault the professionalism and fantastic experience with this company I rang early January and spoke with James about the horrible car crash I had experienced at new year losing my lovely jcw roadster written off I had for 7 years and he assured me he would look out for something for me and lost a couple as I didn’t reserve online but true to his he got me my dream car and rang me just as he had picked it up still sitting in the car I cried with happiness. This company is great trustworthy and can’t recommend enough and worth waiting for the right car and his cars are really great quality and a pleasure to deal with james listens and goes above and beyond to help his customers get their dream car grateful thanks
Donna Adcock, 21 Feb 2024
 
Great car, exactly as described, very friendly service from a family run business.
Simon Culling, 08 Jan 2024
 

A good experience,would recommend UKI for buying and selling

A great buying and selling experience from James,received going rate from my part exchange and purchased fantastic bmw at great price with very low mileage.i would strongly recommend UKI for buying and selling cars
Ian Hedger , 13 Jan 2024
 

Informative, very approachable, fantastic service, highly recommend.

Fantastic service would highly recommend.
Everything was very smooth and easy .
Car is a dream ! Very happy wife !
Simon Feavearyear, 23 Jan 2024
 

Thank you so much, would definitely recommend

Very professional and friendly service.Made purchasing a used vehicle so easy.Collected the car on my day of choice and I love it !
Lorraine Osbourne, 27 Jan 2024
 

Perfect experience

James was great when organising everything from a viewing out of hours to answering my million questions and then a seamless pick up. Not to mention my new car is gorgeous! Thankyou!
Lola Delafuente, 30 Jan 2024
 

Great experience. Happy buyer.

Very helpful. Great communication and the car was exactly as described. Will use them again.
Brad Semp, 06 Feb 2024
 

Very pleased with my BMW X1

Our interactions with James/ Uki Sudbury were excellent, all communications were smooth and helpful, we viewed and purchased our car one weekend and collected it the next, everything was ready and organised for us on collection. The car is very clean and exactly as described. I recommend this family business.
Laura Humphreys, 11 Feb 2024
 
All went quick and smoothly from first call to arrange viewing . Paid deposit there and then as pleased with what we saw. Payment made two days later alongside fresh mot with any advisories sorted there and hen. To delivery the following week. All pleased thank you
Meg Jay, 16 Feb 2024
 
Upon looking for a car I found the one at UKI Sudbury. They were very informative about the vehicle and made me feel confident about the seller. I did find a few things wring upon inspection, however they said they were willing to correct these before the sale. I also had my own issues with finance, and as such James got immediately on it and I managed to eventually source finance to buy the car. Post purchase, a few problems occurred with the car after and they made sure that if the car was not corrected by the warranty that they would make sure it was all done.
I would definitely recommend UKI Sudbury to purchase a vehicle for there friendliness and comfort knowing your buying from someone who genuinely wants to look after his customers..
Mr Nicholas De Freitas, 16 Feb 2024
 

A pleasant purchase

Professional company, UKi made the process of buying a car simple and easy. They took the time to run through every feature of the car and clearly care about the vehicles they sell. Highly recommended
Ian C, 14 Mar 2019
 

Purchasing my 2013 JCW MINI

A pleasure to do business with, genuine lovely people who have a passion for Minis. It has made buying my JCW a great experience. Thank you to you all.
Alex B, 03 Apr 2019
 

Great customer service and cars at Uki Sudbury Ltd

I just wanted to say thank you for your professional service and knowledge regarding the Mini Clubman recently purchased. This was a very different and enjoyable experience compared to another dealership visited and the Mini Clubman is a great ride. I would recommend your company to anyone looking to buy a Mini.
Louise H, 21 Apr 2019
 

Highly recommended

Very happy with the car, the service, and would wholeheartedly recommend.
Sarah H, 10 Jun 2019
 

Highly recommended

Very happy with the car, the service, and would wholeheartedly recommend.
Sarah H, 10 Jun 2019
 

If you love mini's this the place for you

Absolutely great service, nice family run business who love mini's as much as i do, very accommodating, thank you
Leah B, 18 Jun 2019
 

Uki five star experience

Such wonderful and genuine people to deal with.car exactly as describes and took the time to explain all controls..second car from Uki and wint be our last
Carl L, 08 Aug 2019
 

5 Star simply amazing

Amazing from start to finish, friendly accommodating and seamless, the car was exactly as described, a bit better to be honest. I would buy again in a heartbeat
Mark E, 14 Aug 2019
 

3rd Car purchase and all awesome

3rd car from these great guys..service A+++ each time..cars all as advertised and very impressed with professional service received, always a friendly welcome
Hayley L, 31 Aug 2018
 

Buying my John Cooper Works

Uki Sudbury , from start to finish the whole buying experience was very quick . very efficient staff . very pleased with my John Cooper works roadster
Lyn H, 27 Feb 2020
 

Fantastic service and experience

After visiting a Mini main dealer, and receiving extremely poor customer service, it was incredibly refreshing to speak with UKI Sudbury when we were looking to buy a Mini Electric. James and the team were honest, straightforward and super helpful in these challenging times. We organised a test drive of the mini locally, and then agreed a deal with UKI Sudbury, who then delivered the car over 300 miles on a flatbed trailer. The car arrived in perfect condition and the service from beginning to end was fantastic. Can't recommend highly enough!
Paul R, 21 Oct 2020
 

Amazing place to buy from!

Uki Sudbury are an amazing dealership. So amazing this was my second purchase from them! The selection of cars is always great very high spec'd too so there is always a great choice. Nothing is too much trouble and I would not hesitate to recommend these guys (of which I have done many times)
Scott C, 29 Oct 2020
 

UKI excellent service

Saw the GLC on Autorader, Phoned UKI, was given all the detailed information that I requested, all emails, phone calls dealt with very promptly from start to eventual purchase .Will use again and 100% recommend them.
Guy L, 20 Jun 2021
 

We have used UKI twice for our cars!

Great customer service! This is the second car we have purchased from the team at UKI. Very helpful and no high pressure selling which makes everything so easy to deal with. Would highly recommend. Thanks UKI!
Tracey R, 21 Jun 2021
 

First Class Professional Service

This is the 3rd time we've decided to buy from UKI Sudbury. No tacky sales techniques just a truly professional organisation that prides itself in selling good cars. We will no doubt be using them again when the time is due. Well done guys keep up the good work! Nick
Anonymous, 26 Feb 2022
 
Comfortable, no pressure environment. Would use them again
Karajan, 08 Mar 2019
 
Brilliant service, lovely people and so very helpful. Thank you U K I Sudbury
Jon Francis, 17 Aug 2017
 
Fantastic service... walking away a very very happy customer.
Pixilated Newt, 19 Mar 2020
 
some lovely looking top end cars in a very nice show room. very friendly professional staff.
Daniel Housden, 25 Jan 2019
 
Bought a lovely car here and really nice people who own it can defiantly recommend if your looking for a mini.
paul ridley, 02 Mar 2020
 
My girlfriend and I have just picked up our JCW Mini, excellent customer service by James and a nice and easy process for the finance, we will definitely be coming back again!
strpulse1, 23 Jul 2019
 
Patrick was fantastic. Really good communication and stuck to his word on the deal (buying my car). Sent one of his guys (Phil) to pick up the car, no quibbles, really courteous guy and everything went smoothly. Many thanks to Patrick and the team!
christhezhou, 08 Oct 2018
 
Just purchased a car from UKI Ltd and I must say it was a great experience, very customer focussed, professional and very friendly to deal with. When it is time to change the car again UKI will certainly be at the top of our list. How refreshing to know there are still companies out there that actually practice customer service. One word, FANTASTIC, thank you!
Nicktheboat boat, 05 Dec 2018
 
Great selection of minis for sale, definitely a specialist! Really helpful sfaff. Picked up my shiny new mini, and even after I'd made a mistake with paperwork, they bent over backwards to help me. Will definitely use them again. Thanks to James for his help.
Tim Clay, 13 Dec 2018
 
Highly recommend UKI
Just bought a BMW M2 Competition
From them and the service I received was excellent. Pat and James couldn’t be any more helpful.
Thank you both for all your help .
Will be in touch in the future when I’m ready to change .
Robin Middleton, 11 Mar 2020
 
Bought a little red mini roadster in July. Travelled from away to view and collect. Made contact via email. Prompt reply. Bought a lovely little car without any pressure for a good price. Lots of high spec interesting minis available , really pleasant purchasing experience. Well worth the 3 hour drive to collect. I was dubious about buying so far from home but based on this experience I recommend giving it a go.
lindy spencer-hook, 16 Jan 2019
 
Fantastic choice of mainly minis. The odd M series BMW. Big thing for us was he actually sourced specific car for us. All really well presented, real gem for Mini fans. It's our second mini in less than 6 months!🤗🤗
carl paternoster, 02 Jan 2020
 
My experience with UKI Sudbury was faultless and professional. They were always honest and as helpful as can be. I sold my vehicle to them and the process was smooth and prompt. Patrick is easy to deal with and you know you can fully trust him. I would not hesitate to buy a vehicle from them if the situation arose as you know that they will look after you. Great service. Many thanks
Elliot Stafford, 22 Mar 2020
 
We travelled 340 miles to get our amazing mini a brilliant experience with this long established family business specialising in performance mini , Boy did we get a beauty it was along ride back to Cornwall but made easier with our beautiful new four wheeled friend . Thanks James a real cool experience, and thanks to the lovely lady for the petrol to get us started on our long ride home. Be assured this is a great place to do business fair and honest which is all you want when buying a car . all best (keep safe) Steve & sheila.
Steven Clark, 22 Mar 2021
 
As a family we have purchased 4 cars from James and his team. We have always received excellent service and the cars have been as described.
Just had a ceramic coat put on my car
, my car cleaner remarked how well it has been done by UKI.
Hope to do business with you again.
silverstream Kennels, 08 Apr 2021
 
UKI Sudbury Ltd
Unit 5B
Bull Lane Industrial Estate
Nr Long Melford
Acton
Sudbury

Suffolk
CO10 0BD